Facebook, Instagram, WhatsApp Back Online

Facebook, Whatsapp and Instagram logos are displayed in this illustration taken October 4, 2021.

Facebook is back online after an outage Monday left millions of people around the world unable to use it, along with its Instagram and WhatsApp platforms.

Facebook users said Monday evening that they could regain access to the site, about six hours after it went down.

The company later confirmed on Twitter that the platform was accessible: “We’ve been working hard to restore access to our apps and services and are happy to report they are coming back online now.”

Facebook added: “To the huge community of people and businesses around the world who depend on us: we’re sorry. … Thank you for bearing with us.”

The outage began shortly before noon Eastern Daylight Time. Thirty minutes later, Facebook tweeted, “We’re aware that some people are having trouble accessing our apps and products. We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience.”

Facebook officials have not said what caused the problem. However, cybersecurity experts said that online routes leading users to Facebook’s platforms were disrupted. Since Facebook controls those routes, the experts said, the problem was likely an internal issue.

There was no evidence of malicious activity, according to Web security company Cloudflare. Its CEO, Matthew Prince, tweeted: “Nothing we’re seeing related to the Facebook services outage suggests it was an attack.”

Cloudflare said in a blog post that Facebook had “reconnected to the global internet” by Monday evening but that it would take time for all of Facebook’s services to be running smoothly.

Mike Schroepfer, Facebook’s chief technology officer, tweeted earlier Monday, “We are experiencing networking issues, and teams are working as fast as possible to debug and restore as fast as possible.”

Facebook employees reported they lost access to some of their own tools Monday, making the company’s response more difficult.

Instagram head Adam Mosseri tweeted that it “feels like a snow day.”

Some information in this report came from The Associated Press, Reuters and Agence France-Presse.

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Sainey M.K. Marenah
Mr. Sainey M.K. Marenah is a Prominent Gambian journalist, founding editor The Alkamba Times and formerly head of communications at the Constitutional Review Commission (CRC) and Communications and PR Consultant for The Gambia Pilot Program, under Gamworks. Mr. Marenah served as the Social media Strategist and Editor at Gambia Radio and Television Services. He is also the Banjul Correspondent for Voice of America Radio. Sainey is a human rights and developmental journalist who has carved a strong niche particularly in new media environments in the Gambian media industry. Mr. Marenah began his career as a junior reporter with the Point Newspaper in the Gambia in 2008 and rose through the ranks to become Chief correspondent before moving to The Standard Newspaper also in Banjul as Editorial Assistant and head of News. He is a household name in the Gambia’s media industry having covered some of the most important stories in the former and current government. These include the high profile treason cases including the Trial of Former military chiefs in Banjul in 2009 to 2012. Following his arrest and imprisonment by the former regime of President, Yahya Jammeh in 2014, Marenah moved to Dakar Senegal where he continues to practice Journalism freelancing for various local and international Media organization’s including the BBC, Al-Jazeera, VOA, and ZDF TV in Germany among others. He is the co-Founder of the Banjul Based Media Center for Research and Development; an institution specialized in research and development undertakings. As a journalist and Communication Expert, focused on supporting the Gambia's transitional process, Mr Marenah continues to play a pivotal role in shaping a viable media and communications platform that engages necessary tools and action to increase civic participation and awareness of the needs of transitional governance to strengthen the current move towards democratization. Mr. Marenah has traveled extensively as a professional journalist in both Europe, Africa and United States and attended several local and international media trainings.


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